Refund policy

Because of the nature of our handmade pieces, we do not accept returns for full refund. We only accept exchanges on domestic orders (USA). We accept exchanges for different size, style, or color of tagged unworn pieces within 7 days of delivery receipt.  International orders are final sale only and may not be exchanged. Thrifts + Threads is not responsible for international shipments lost in transit. The merchandise must be shipped back for exchange processing in the same condition in which it was shipped. This includes the original packaging, uncut tags, and the box it came in. Thrifts + Threads boxes should not be used as the actual shipping box. We reserve the right to determine if the piece shows signs of wear (ie. smell, stains, etc). Please reach out to us at info@thriftsthreads.com if you have any questions. 

Please note, Thrifts + Threads does not provide exchange shipping labels. Original and exchange shipping fees will not be credited back. Please make sure your items are shipped back new, unused and with all Thrifts + Threads designer garment tags still attached. Exchanges that do not meet our policy will not be accepted. Please allow up to 7 business days for your exchange to be processed. You will receive a confirmation by e-mail when your exchange is complete. No price adjustments for prior purchases. All orders placed during online sales and promotional periods are FINAL. No exchanges are allowed. If merchandise is shipped back despite this policy, items will be sent back to you.